Hello, I had a checkup and repair completed on 2 fireplaces this morning by Sean and I find we need to express our opinion of your company and representatives. It began with Meghan setting up the appointment with us after we found your info on HomeAdvisor.com, follow-up call to confirm appointment either Friday or Saturday, Sean’s call to let us know he was on his way and showing up on time. Then the work he did was meticulous, detailed, and corrected the issues we had, as well as being a very friendly representative of your company. I worked in training and management of a large insurance company for 31 years so I know what appeals to people and mainly it’s prompt arrival, friendly treatment and expert performance of services. Sean’s and Meghan’s ability to do these things is a reflection on your whole company, to us, because they were the only contact we had with you, and from what I viewed on HomeAdvisor many others feel the same about your company. Anyway, we just wanted to thank you for sending such a fine young gentleman to service our fireplaces and we will send a review to HomeAdvisor and Yelp as well.